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Retail Clerk Lead

Please see Special Instructions for more details.

1. Attach a detailed cover letter in which you explain how you meet each of the required minimum qualifications [and preferred qualifications, if applicable]. It is preferred that you provide that information in a bulleted list or within a table within your cover letter. 2. Attach a chronological resume including work experience, education, and applicable certifications. Please include the names, addresses and phone numbers for 3 professional references in your resume. 3. Complete the online application form and respond to the online questions.

Posting Details

Posting Details

Working Title Retail Clerk Lead
Posting Number 2017081CP

Position Information

Classification Title Retail Clerk Lead
Classification Code 227H
RCW Exemption Criteria No Exemption
EWU Position Number C99643
CUPA Code No Match
FLSA Non-Exempt
Bargaining Unit BU 1
% Full Time 100
Salary / Wage Range CS - 34
Salary Information

$30,336 – $39,204

Anticipated Start Date As soon as possible
Term of Appointment 10 Month
Location Cheney, WA
County Spokane
Project Description
Project Duration
Background Check Yes - Both
Responsible HR User Vara Lyn Conrath
Responsible HR User Email address vconrath@ewu.edu

Posting Text

Job Summary

Eastern Washington University is currently seeking a team-oriented individual with excellent customer service skills for a Retail Clerk Lead. This position will lead a convenience store staff in ordering, receiving, sales, inventory, clerical work, cash funds and customer service functions for retail and/or service operation.

On top of salary, the University offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 10 paid holidays per year and fringe benefits, such as tuition waiver for employees, discounted EWU sports tickets and free transportation through STA buses.

EWU expands opportunities for personal transformation through excellence in learning.

About Eastern Washington University

Eastern is a regional, comprehensive university located in Cheney, 20 minutes from downtown Spokane. In addition to Eastern’s Cheney campus, we also offer our Riverpoint campus in Spokane, plus additional teaching/learning centers located in other cities throughout Washington State. Enrollment has reached over 12,000 students. The Cheney-Spokane area is the heart of the Inland Northwest, with excellent restaurants, theater, shopping, skiing, hiking, lakes, a choice of living in a medium-sized city or a small town, and high quality schools and housing.

Diversity Statement

Eastern Washington University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Eastern Washington University is an affirmative action/equal opportunity employer, and applications from members of historically underrepresented groups are especially encouraged.

Conditions of Employment

This position requires a valid food handler’s permit. This position requires the ability to work evenings and weekends
The successful candidate must be able to occasionally lift and carry up to 50 pounds.

This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. Successful applicant will be required to pass a background check.

This is a agency shop position.

Physical Demands

The successful candidate must be able to occasionally lift and carry up to 50 pounds.

If you would like to obtain a copy of the Essential Functions Analysis form, which describes the physical and mental demands of the position, please contact Vara Lyn Conrath at vconrath@ewu.edu.

Pre-Placement Physical No
Hearing Test No
Medical Monitoring Post Hire No
Protective Equipment

Cleaning and food service gloves

Required Qualifications
  • High School Diploma or GED
  • Valid WA State Drivers License
  • Ability to obtain a valid WA State Food Handlers permit within two weeks of employment
  • One year of experience in retail selling, cash register operation, general clerical work and/or financial record keeping.
  • Candidate must demonstrate interest, ability and/or experience promoting cultural competency, universal accessibility, and/or diversity
Preferred Qualifications
  • P1- One to two years of experience in the grocery retail field.
  • P2- Three or more years of experience in the grocery retail field.
  • P3- One or more years collegiate food service expereince
  • P4- Two or more years of customer service experience
  • P5- Proficiency using Microsoft Office [including Word, Excel and Outlook] and ability to learn new software programs quickly.
  • P6- Experience with POS [Point of Sale] System, cash handling, and deposits.
  • P7- One or more years of experience using an electronic inventory management system.
  • P8- One or more years of experience performing inventories in large-scale business.
  • P9- One or more years experience leading or supervising 10-15 employees at one time, including scheduling, directing and training
Other Skills and Abilities
Work Schedule Type Regular
Work Schedule

Provide late night and weekend coverage

Example:
M-OFF, T- 3p-11:30p, W- 3p-11:30p, R- 3p-11:30p, F- 9:30a-6p, Sa- 9:30-6p, Su- OFF

Posting Date 01/10/2018
Open Until Further Notice No
Closing Date 01/24/2018
Screening to Begin 1/25/18
Special Instructions to Applicants

1. Attach a detailed cover letter in which you explain how you meet each of the required minimum qualifications [and preferred qualifications, if applicable]. It is preferred that you provide that information in a bulleted list or within a table within your cover letter.
2. Attach a chronological resume including work experience, education, and applicable certifications. Please include the names, addresses and phone numbers for 3 professional references in your resume.
3. Complete the online application form and respond to the online questions.

Application Types Accepted Application

Job Duties

% of Time 50
Responsibility / Duty

—Receiving products and verifying invoices of products received.
—Adequately stocking shelves, building displays, rotating and fronting of retail products. Maintains displays and shelf stock in an attractive orderly fashion.
—Coordinate displays, store arrangement with seasonal changes, special sales, pricing and new merchandise.
—Maintain good housekeeping in a safe, sanitary manner [Cleans shelves, fixtures, furnishings, etc.]

Essential Function Indicator Yes
% of Time 40
Responsibility / Duty

—Provide student and non-student employees with schedules, direction, training and supervision. Checking the work of retail clerks, check stand operators, temporary staff and others.
—Responsible for opening and/or closing of a retail store.
—Provide and maintain a high quality of customer service, assist customers in locating, selecting, and purchasing of various retail items.
—Operate cash registers, POS system (Blackboard), computer based ordering system (FoodTrak), verify tills, count tills, make change, process and handle dining card sales.

Essential Function Indicator Yes
% of Time 10
Responsibility / Duty

—Responsible for balancing of safe and associated funds. May make bank deposit.
—Responsible for inventory and ordering of goods for retail store.
—Interview vendors from selected manufacturers and wholesalers and plan inventory levels to meet anticipated needs.
—Perform related duties as required.

Essential Function Indicator Yes

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. How did you hear about this employment opportunity?
    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Website
    • Other
  2. Do you offer a high school diploma or GED?
    • Yes
    • No
  3. Do you currently have a valid Washington State Driver's License?
    • Yes, qualified
    • No, disqualified
  4. Do your currently have or the ability to obtain a valid WA State Food Handlers permit within two weeks of employment?
    • Yes, I have a current permit
    • No, I don't have a permit but will obtain within two weeks of employment
    • No, I do not have a permit or the ability to obtain a permit within the alloted timeframe.
  5. One year of experience in retail selling, cash register operation, general clerical work and/or financial record keeping is required. Please tell us how you meet this requirement.

    (Open Ended Question)

  6. Preferred Qualification: One or more years of experience in the grocery retail field is preferred.
    • I have more than five years of experience working in a grocery retail field or related area.
    • I have two to five years of experience working in a grocery retail field or related area.
    • I have less than two years of experience working in a grocery retail field or related area.
  7. Preferred qualification: Do you have two or more years experience in college and university food service?
    • Yes
    • No
  8. Preferred qualification: 2 or more years of customer service experience is preferred. Tell us how you meet that qualification.

    (Open Ended Question)

  9. PQ: Please tell us your level of proficiency using Microsoft Office [including Word, Excel and Outlook] and ability to learn new software programs quickly.

    (Open Ended Question)

  10. PQ: Please describe your experience with POS [Point of Sale] System, cash handling, and deposits.

    (Open Ended Question)

  11. Preferred Qualification: Please list the corresponding numbers of the preferred qualifications you meet. 1) Experience using an electronic inventory management system. 2) Experience performing inventories in large-scale business. 3) Experience leading or supervising employees, including scheduling, directing and training.

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. DD214 Form
  2. Other Document #1
  3. Other Document #2